Please only purchase PopSockets grips products from us or from an authorised retailer.
Unfortunately, PopSockets products have become popular enough that some unscrupulous companies and individuals are selling counterfeit products. This is bad for us, but also bad for the consumer: these counterfeit PopSockets grips and PopSockets Mounts are vastly inferior in quality to our genuine products. These inferior knockoffs, while not always easy to detect, are not produced by or for PopSockets LLC, and are not under our control. These products do not meet our quality standards and are not covered by our warranty.
Also, unfortunately, genuine PopSockets products are sometimes sold by companies not authorised to do so. These products are acquired from a host of questionable sources: they may have been damaged, defective, used, or stolen. Due to the nature of the goods sold by unauthorised re-sellers and their business practices, products sold by unauthorised re-sellers are not entitled to PopSockets warranty coverage. We are using our best efforts (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist.
A note regarding Amazon UK: SkateHut are the only authorised UK seller of PopSockets on Amazon UK. PopSockets and Amazon.com are the only authorised foreign sellers of PopSockets. Any other sellers are FAKE.
Ebay - all sellers on ebay are FAKE
If you have purchased an item from an unauthorised re-seller, you should contact that seller for resolution. You should consider returning your product to that re-seller for a full refund, and reporting the re-seller to the Better Business Bureau.